Contact Us

Send Us a Message

We take pride in our meticulous attention to detail and unwavering commitment to customer satisfaction.

Contact Details

Reach out to our friendly team through your preferred method - whether it's a quick message, a phone call, or a form submission.

faq

Got Questions?

We've got answers to your most common cleaning concerns.

Do I need to be home during the cleaning?
No. Many clients are not home during service. You can provide entry instructions such as a spare key, lockbox, or access code.
What cleaning supplies do you use?
We bring our own professional-grade cleaning supplies and equipment. If you prefer specific products or have sensitivities, let us know in advance.
How much does a home cleaning cost?
Pricing is based on home size, number of bedrooms and bathrooms, condition of the home, and type of service. We provide upfront quotes before scheduling.
Do you offer recurring cleaning services?
Yes. We offer weekly, bi-weekly, and monthly cleaning plans. Recurring service helps maintain a consistently clean home and is often more cost-effective.
Do you offer move-in or move-out cleanings?
Yes. Move-in and move-out cleanings are available and include detailed cleaning of kitchens, bathrooms, floors, and interior surfaces.
Can I customize my cleaning service?
Yes. You can request special focus areas, add-on services, or adjustments to your cleaning plan at any time.
What if I need to reschedule or cancel?
We ask for at least 48 hours' notice for cancellations or rescheduling. Late cancellations or lockouts may be subject to a fee.
Do you clean tile grout or remove mold?
Standard cleanings do not include deep grout scrubbing or mold remediation. These require specialized services and are not part of routine house cleaning.
What payment methods do you accept?
Payment options are discussed during booking and may include electronic payments or other agreed-upon methods.
What if I'm not satisfied with the cleaning?
If something was missed or needs attention, contact us within 48 hours and we will address the issue promptly.
Do you bring a team or a single cleaner?
Most cleanings are handled by one or two professional cleaners. Larger homes or deep cleanings may be assigned a team when needed.
Do you send the same cleaner each time?
We make every effort to assign the same cleaner for recurring services to maintain consistency and familiarity with your home. If your regular cleaner is unavailable, a trusted replacement will be scheduled.
Are your cleaners insured and background-checked?
Yes. All cleaners are fully insured, and we only work with experienced professionals who have been vetted before servicing clients' homes.
Do you clean homes with pets?
Yes. We regularly clean homes with pets. We ask that pets be secured or kept comfortable during the cleaning to ensure everyone's safety.